Enterprise Pricing

A document management system, such as Microsoft SharePoint, handles and organizes electronic documents. A knowledge management system includes both documented information and non-documented information, which often resides within the minds of the company's employees. Knowledge Management leverages this knowledge to improve decision-making, learning, innovation, and overall organizational performance.

Corporate knowledge is the lifeblood of an organization, arguably more important than assets, brands, or even individual employees.

Easy access to corporate knowledge allows employees to work effectively and efficiently, promoting the delivery of products or services to customers. Many well-documented examples exist of organizational failure due to catastrophic knowledge loss, which occurs when a person leaves suddenly or unexpectedly.

Many technology companies believe that Knowledge Management is a software problem, expecting employees to start writing everything down with the right tools.

Our philosophy is that knowledge management is an organizational problem, requiring technology to foster a knowledge culture. This involves addressing people, process, and system elements simultaneously. The Knowledge Orchestrator solution is designed with all three elements in mind, and our implementation methodology helps customers create this knowledge culture.

Knowledge Orchestrator helps manage corporate knowledge in three ways:

1. Collect: Through artificial intelligence and intelligent automation.
2. Curate: By providing employees and managers with incentives to keep the knowledge base updated.
3. Consume: Provide knowledge in a form that allows people need to do their jobs.

Knowledge Orchestrator uses industry-standard protections to ensure only authenticated users have access to the platform, but once on the platform most of the content is available for all employees.

Unlike corporate document management solutions, such as SharePoint, our solution promotes collaboration and dismantles silos. 

Certain areas of the platform can be designated as read-only or restricted, but Knowledge Orchestrator is not designed for storing sensitive or commercial information. In fact, we discourage users from uploading documents, preferring hyperlinks to sensitive documents protected by the organization itself.

No, Knowledge Orchestrator is designed as a fully managed solution. We don’t allow access to our back-end infrastructure to ensure that we protect customer data and provide the best possible user experience.