How to Measure Enterprise Productivity

The Problem

The business world talks a lot about productivity tools, but nobody has a clear way to demonstrate the improvement.

The problem is that every role in every organisation is different. It is easy to measure the productivity of some roles, and almost impossible for others. So without a clear metric, companies have no real way to check that employees are being productive.

This is underlying reason why large organisations are adamant that ehmployees must return to the office.

A Different Approach

If we zoom out and take a different approach, we can consider productivity as being rate as with an organisation acquires knowledge.

If organisation A can “learn” twice as much as organisation B with the same number of employees, you’d argue that organisation A was twice as productive.

Think of productivity as the rate at which knowledge is acquires.

Our Hypothesis

We hypothesis that productivity is a function of contribution and engagement.

• Contribution refers to the rate at which employees collect, curate or consume enterprise knowledge.
• Engagement refers to the proportion of the organisation actively engaged in knowledge curation.

If you can measure these two, you can track employee productivity.